Our Return Policy:
Due the nature of special occasion clothing, all sales are considered final.
Unworn items in original condition may be exchanged for another size within 2
days of receipt. Defective items will be replaced if returned in unworn
condition within 2 days of receipt. This does not mean we have to receive it
within 2 days, but we must see that it is postmarked as such. To protect
yourself, please inspect your items when you receive them and should
you find an error, defect, or other problem please notify us immediately so we
can correct it!
When exchanging, make sure to include the sizes and colors that you want. If
you are exchanging and your order total is greater than your original order,
please include a form of payment with your return, as we do not have access to
any previous payment information.
If you want your exchange items quickly, we suggest going ahead and
placing another order so we can get it shipped out right away. Otherwise we
need to do the exchange when the returned items are received and send you a
shipping invoice for shipping charges.
Processing returns can take up to 2 weeks.
If we determine for any reason that a refund is due, we will issue you an
authorization for that return. DO NOT PHONE US FOR THE CODE....Though we
may be unavailable at times by phone, we are always answering email's, even
by remote. So if you need to get a return code, please email us for it at
info@pearsonsrenaissanceshoppe.com. Any returns received without an
authorization code will be returned to the sender. If you decide you want to
return your order, you must do so within 2 days of receiving the return
authorization code. This is our way of cutting down on the "wear and return"
scam so prevalent in this industry...
Shipping costs are not refundable. If the return procedures are not
followed, the refund will be accessed a 20% restocking fee. Payment for
an order constitutes implied agreement with and adherence to these terms, and
the terms below.
Legal Disclaimer:
By ordering from PearsonsRenaissanceShoppe.com, you agree not to hold us
liable for shipping delays, damaged or late items, injury, canceled weddings,
improper fit, or any damages, expenses, delays or other losses which you incur
from ordering from us.
We reserve the right to refuse any order. We reserve the right to cancel any
order, at any time, for any reason by issuing a refund. Changes made by you
after an order is placed will be accommodated if possible, but can not be
guaranteed. Any difference in price must be paid in advance.
Any alterations will be the buyer's responsibility. Skirts arrive with a self finished
or serged hem which is ready to wear or be hemmed. We will not accept
returns/exchanges on any items which have been altered, hemmed, worn, or
otherwise changed by you.
Any liability is limited to a refund of your purchase price and is at the sole
discretion of PearsonRenaissanceShoppe.com.
By ordering from PearsonsRenaissanceShoppe.com, you agree to binding
arbitration in the event of a dispute that can not be resolved mutually.
Damage due to Shipping:
If there is any damage in shipping, we cannot give you a refund, and you will
have to put in a claim with your shipper. UPS is usually very fast about paying on
their claims. You must pay your own shipping charges when sending back an
item.
Due the nature of special occasion clothing, all sales are considered final.
Unworn items in original condition may be exchanged for another size within 2
days of receipt. Defective items will be replaced if returned in unworn
condition within 2 days of receipt. This does not mean we have to receive it
within 2 days, but we must see that it is postmarked as such. To protect
yourself, please inspect your items when you receive them and should
you find an error, defect, or other problem please notify us immediately so we
can correct it!
When exchanging, make sure to include the sizes and colors that you want. If
you are exchanging and your order total is greater than your original order,
please include a form of payment with your return, as we do not have access to
any previous payment information.
If you want your exchange items quickly, we suggest going ahead and
placing another order so we can get it shipped out right away. Otherwise we
need to do the exchange when the returned items are received and send you a
shipping invoice for shipping charges.
Processing returns can take up to 2 weeks.
If we determine for any reason that a refund is due, we will issue you an
authorization for that return. DO NOT PHONE US FOR THE CODE....Though we
may be unavailable at times by phone, we are always answering email's, even
by remote. So if you need to get a return code, please email us for it at
info@pearsonsrenaissanceshoppe.com. Any returns received without an
authorization code will be returned to the sender. If you decide you want to
return your order, you must do so within 2 days of receiving the return
authorization code. This is our way of cutting down on the "wear and return"
scam so prevalent in this industry...
Shipping costs are not refundable. If the return procedures are not
followed, the refund will be accessed a 20% restocking fee. Payment for
an order constitutes implied agreement with and adherence to these terms, and
the terms below.
Legal Disclaimer:
By ordering from PearsonsRenaissanceShoppe.com, you agree not to hold us
liable for shipping delays, damaged or late items, injury, canceled weddings,
improper fit, or any damages, expenses, delays or other losses which you incur
from ordering from us.
We reserve the right to refuse any order. We reserve the right to cancel any
order, at any time, for any reason by issuing a refund. Changes made by you
after an order is placed will be accommodated if possible, but can not be
guaranteed. Any difference in price must be paid in advance.
Any alterations will be the buyer's responsibility. Skirts arrive with a self finished
or serged hem which is ready to wear or be hemmed. We will not accept
returns/exchanges on any items which have been altered, hemmed, worn, or
otherwise changed by you.
Any liability is limited to a refund of your purchase price and is at the sole
discretion of PearsonRenaissanceShoppe.com.
By ordering from PearsonsRenaissanceShoppe.com, you agree to binding
arbitration in the event of a dispute that can not be resolved mutually.
Damage due to Shipping:
If there is any damage in shipping, we cannot give you a refund, and you will
have to put in a claim with your shipper. UPS is usually very fast about paying on
their claims. You must pay your own shipping charges when sending back an
item.
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