Make sure your email address is correct on your order, as this is the method we will use to contact you, if any items are out of stock, etc. We will NOT phone you, so make sure to double check your email.

Order processing will take up to 2-3 working days. This includes expedited shipments, although they are a priority and can usually be processed within 1-2 working days.

Most in-stock items are dispatched within 2-3 business days. Ground shipping in the US can take up to 6 working days to reach you once your order is dispatched.

Some items will not be available for immediate shipment, it may not be in stock or may be on back order. If you need your order ASAP, please contact us. We will contact you immediately if an order is going to take longer than 5 days to ship.

Calculating shipping costs: Shipping costs will depend on the weight of all the items on an order, the shipping method chosen and the recipients destination. To find your shipping cost, add the products you are looking at to the shopping cart and enter your shipping information. Then click the "Add Shipping" button, it will give you the shipping costs and types of shipping for your order.

Standard U.S. Shipping: Shipping is through the U.S. Post Office (priority mail), or United Parcel Service (UPS). All packages include insurance and a tracking number. Expect your package within two weeks. If you must have your products by a certain date, then you should consider requesting special handling, which can be added at an additional cost.

Note that we do not show inventory on the website, some items may not be in stock. Some orders will take around 2 weeks, it is possible it could be longer depending on the item ordered. Shipping charges will vary depending upon the quantity and weight of your order. We do not ship on the weekends or offer Saturday delivery options.

Express Shipping: We offer USPS Priority Mail Shipping or Express Shipping and UPS Ground, 3 Day, 2nd Day Air and Overnight Shipping. We do not offer Saturday delivery. We reserve the right to choose which carrier to ship with.

International Shipping: Most International orders take an extra 8-10 working days before they ship.

Please note that Pearson's Renaissance Shoppe is not responsible in any way for the payment of your countries customs and duties fee. That is your responsibility and is not included in the shipping costs that we charge.

The freight cost that was calculated for your internet order might not be correct for your shipping location. Our customer service staff will review your order and let you know by e-mail if the order or the freight cost needs to be amended before it can ship. You must reply by e-mail within 5 days to confirm the charges or the order will be canceled. Any order that requires changes will not be processed or shipped unless you have agreed to the change.

International customers will receive one shipment per order and there will be no backorders. Items that are available in stock will be put on hold and wait for the backorders to come in. However, if the International customer would like for items to be put on backorder and pay for them to be shipped (2 shipments), then we will gladly do so.

Please make sure you include a correct email address and daytime telephone with your order. We must include this information on the shipping label in case the shipper or customs needs to make contact.

Damaged Items through Shipping: If there is any damage in shipping, we cannot give you a refund, and you will have to put in a claim with your shipper. UPS is usually very fast about paying on their claims. You must pay your own shipping charges when sending back an item.